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Three Ogilvie Fleet colleagues nominated at FN50 Customer Service Awards

Posted on 5 Nov 2025

FN50 2025 Customer Service Aware Finalist (badge)

2 min read

The FN50 Customer Service Awards have recognised THREE Ogilvie team members for their incredible contribution to the business and its industry-leading customer service in 2025

With nominations from leasing companies of all sizes, our colleagues highlighted were:

  • Rebecca Tasker – Individual Customer Service Award
  • Robbie Forshaw – Rising Star Award
  • Eloise Keane – Rising Star Award – HIGHLY COMMENDED

This is the first time Ogilvie staff have been nominated in the awards, making Eloise’s commendation an incredible achievement. Eloise was highlighted for her work in the salary sacrifice team, managing driver support across renewals, insurance, and mileage capture, while also taking responsibility for critical payroll handling with accuracy and composure.

FN50 awards presentation

Ogilvie salary sacrifice customer Britvic said the below about Eloise:

Eloise consistently delivers outstanding customer service. She’s incredibly helpful, always responds promptly to queries, and ensures that every issue is resolved with professionalism and care. Her reliability and friendly approach make a real difference — she’s a pleasure to work with and a true asset to the team.

Robbie’s line manager commented on his willingness to help his team:

He is always the first person to say what can I help with, which is a great asset to have in a team when there is so much going on. I am very proud to say that he is part of the customer service team and have watched him grow in confidence and thrive in such a busy environment. We will continue to nurture his passion and enthusiasm for the role and cannot wait to see him progress further within the team.

Rebecca’s team leader highlighted her professionalism:

Bex is the definition of dedication and professionalism. She gives 100% every day, and her ability to deliver a seamless experience while working part time is truly remarkable. The way she manages large, complex LCV orders while ensuring customers feel fully supported is a shining example of outstanding customer service. She sets a standard that others aspire to and deserves this recognition for her exceptional commitment.

The FN50 Customer Service Awards are a recognition of the very best service in the fleet industry, with the winners announced at the FN50 Annual Dinner in London.

Also announced on the night is latest results of the FN50, a league table of the UK’s leading leasing companies. Ogilvie Fleet has retained its position as the leading independent leasing company, by moving up one spot into a record 13th place.

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Ogilvie Fleet Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 308787, as a provider of fleet management, vehicle finance and leasing products to both commercial and personal customers. Should we provide a regulated product, it may be provided directly or, potentially, distributed through a panel of authorised brokers and/or introducers. If that is the case, we may pay a commission to said authorised brokers or introducers who pass new customers to us. This commission is usually a fixed fee, is not paid by the personal customer, and does not impact the amount the personal customer will pay.

Ogilvie Fleet Limited is a registered company in Scotland with company number SC067027, registered office Ogilvie House, 200 Glasgow Road, Stirling, FK7 8ES. VAT registration number 400 892 864.

IDAC Media

Ogilvie Fleet Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 308787, as a provider of fleet management, vehicle finance and leasing products to both commercial and personal customers. Should we provide a regulated product, it may be provided directly or, potentially, distributed through a panel of authorised brokers and/or introducers. If that is the case, we may pay a commission to said authorised brokers or introducers who pass new customers to us. This commission is usually a fixed fee, is not paid by the personal customer, and does not impact the amount the personal customer will pay.

Ogilvie Fleet Limited is a registered company in Scotland with company number SC067027, registered office Ogilvie House, 200 Glasgow Road, Stirling, FK7 8ES. VAT registration number 400 892 864.